Customer Help
Our happiness team is always here to assist, 24/7/365.
Orders and Shipping
Physical Product: Usually your order will be shipped 24-48 Hours after placing your order. Virtual Product: Instant Delivery.
our CD keys are official as they are purchased from authorized resellers: EA Origin, Steam, Battle.net, Rockstar, NCSoft or Ubisoft.
It’s unlimited. Once a CD key is recorded with a game on your account, you can re-download it as many times as you want.
You can change your shipping address after you place an order as long as the item has not shipped.
If an item has already been processed for shipping, you will not be able to change the address.
Yes, All your ordered items will come in one single package.
Once your order has been shipped, you will receive a confirmation email containing the shipment details and a tracking number.
Downloading games is perfectly legal via the official platforms EA Origin, Steam, Battle.net, NCSoft, Rockstar or Ubisoft. You just have to download them via their software available on their official websites, as they now all offer legal downloading games.
To install the games you will receive simple step-by-step instructions on how to install your games. Or you can contact us anytime, we are always active.
Yes! We ship everywhere in BD.
Returns and Exchanges
Returns must be in original condition, unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.
It can take up to 5 days for us to receive and process your return. Once processed, your refund can take up to 5-7 days to reflect on your account statement. You will receive a confirmation email once this is completed.
Unlikely situation that you have received the wrong item, you can contact our customer service team by visiting our Contact Us page.
For Any Queries Contact Customer Care: +8801771-447224 or Live Chat.
We’re really quick with processing orders to make sure that you receive them as soon as possible.
You can amend your order as much as you like before you click ‘Confirm & Pay’, but after this point, you will be unable to make any changes or amendments to your order.
If you have entered the incorrect address, you will need to get in contact us in 2 hours.
you can contact us for restock notifications for specific items on our site, so you will be one of the first to know when the specific item you want is available again.
Changed your mind, or gave the wrong address at checkout? No worries, we’ve all done it. As long as your order hasn’t processed or shipped, you can make changes to it.
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